Data Analyst

Service 1st Federal Credit Union - Corporate Center
Job Description

Full Time - Exempt

Role:
Provide expertise in the areas of data visualization, SQL querying, and SQL development. The Data Analyst will assist with evaluating and enhancing the development and maintenance of the credit unions data warehouse and data visualization tool. The Data Analyst will assist in the development of data visualizations while improving the semantic layer that gets exposed to business users. A strong analytical mind with the ability to translate raw data into easily understood executive briefs, the ideal candidate will possess a blend of strong communication skills mixed with technical expertise.

Essential Functions & Responsibilities:

  • E 50% Develop, implement, analyze, and support methodologies of the data program, including data warehousing and data visualization.
  • E 15% Work on cross-functional projects and/or serve on multi-functional teams and help drive design/development and successful implementation and monitoring of initiatives through measurement of results and ongoing evolution to meet members’ needs.
  • E 10% Utilize multiple data sources and data sets, layer, link, aggregate, analyze, synthesize, and interpret data to develop insights.
  • E 10% Develop platforms, structure, and architecture for data.
  • E 10% Lead training sessions for other departments on how to effectively utilize the Business Intelligence (BI) portal. Communicate analysis to appropriate personnel.
  • N 5% Performs other duties as assigned.

Performance Measurements:

  1. Assist with evaluating, enhancing, developing, implementing and maintaining a data warehouse and data visualization tool.
  2. Lead training sessions for each business area on how to access and view data in the BI portal.
  3. Serves as a member of the data governance committee and assists the CFO with the duties of the committee.
  4. Assists in maintaining the credit unions data governance program, ensuring standards are up-to-date and well organized.
  5. Develop and refine methodologies using analytical tools, historical data, and other appropriate information in a manner consistent with market modeling.
  6. Utilizing multiple data sources and data sets, layer, link, aggregate, analyze, synthesize, and interpret data to develop insights.
  7. Perform data mining, statistical analysis, trend and variance analysis, and “what if” scenarios to assist with operational decisions and in achieving strategic goals.
  8. Package and convey findings in a relevant, timely and meaningful manner in a clear, concise, and cohesive story summarizing insights from analysis.
  9. Identify opportunities and methodologies to deepen member relationships.
  10. Drive the collection of new data and research as needed.
  11. Work on cross-functional projects and/or serve on multi-functional teams and help drive design/development and successful implementation and monitoring of initiatives through measurement of results and ongoing evolution to meet members’ needs.
  12. Keep abreast of new developments in the data/business intelligence space and credit union/banking industry.

Knowledge and Skills:

Experience - A minimum of one year of similar or related experience. Similar or related experience includes collecting, integrating, processing, and analyzing data. Intermediate skills in SQL Querying/Development and Data Visualization Development (SSRS, Power BI, Domo, Tableau, etc.) are required. Python experience preferred but not required. Expert level Microsoft Excel skills are required. Must also be proficient in Word, PowerPoint, Outlook, and creation of visuals including charts and graphs.

Education - Bachelor’s degree from an accredited 4-year college or university. Preference in Data Science, Statistics, Mathematics, Economics, Finance, Business Marketing, or other quantitative or analytical disciplines.

Interpersonal Skills - Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills - Solid understanding of statistical methods and algorithms. Demonstrated ability to think creatively and solve problems, anticipate roadblocks, and recommend effective implementation plans designed to drive results and balance ROI. Ability to effectively communicate with non-technical users.

Physical Requirements
- Involves sitting most of the time.
- Walking and standing are required occasionally.
- Repetitive finger movements to perform typing or otherwise working with paper files and documents.
- Require close visual acuity to prepare and analyze date and figures; view a computer terminal; read; and assess work quality.

Work Environment - Not substantially exposed to adverse environmental conditions.

Service 1st Federal Credit Union provides equal opportunity without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law in employment and in our business activities.

Contact Information
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