Customer Service Representative

Susquehanna Community Bank - West Milton
Job Description

Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.

Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service.

Job Duties

  • Performs duties relating to customer transactions, including but not limited to, receiving checks and cash for deposits, processing mortgage and consumer loan payments and counting and packaging coins and currency.
  • Promotes and explains other services the Bank provides, such as deposit products, customer convenience services and consumer and mortgage loans.
  • Prepares and maintains various reports and records, relating to currency transactions and BSA reports.

Skills and Experience

  • Proficient communication – in person, over the phone, and via email
  • Ability to multi-task and problem-solve
  • Strong attention to detail
  • Proficient math and computer skills
  • Six months cash handling and/or customer service experience (preferred)

Location

  • Full-time positions located at our West Milton, Lewisburg and Mifflinburg offices.
  • Part-time positions located at our Watsontown, Beaver Springs and Northumberland offices.
How To Apply
Individuals must complete an employment application on our website here: https://scb.bank/resources/careers/
 

We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.

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